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Ueno Bank resolution: what changes and where to open another account online

Illustrative cover of a man with a phone beside the title Ueno Bank in resolution.

Short answer

The BCP started the resolution process for Ueno Bank. See confirmed information on deposits, aliases, and digital alternatives including Solar, Familiar, Itaú, Sudameris, and Continental.

On November 2, 2026, Banco Central del Paraguay (BCP) ordered the start of the Ueno Bank resolution process. The decision was announced on November 3 and, according to the BCP, followed a solvency ratio shortfall after adjustments to the bank’s financial statements.

This is not an ordinary voluntary closure. The official term is resolution process, governed by Law 2,334/2003.

What “resolution” means

In practice, resolution means the bank is being liquidated and closed by order of the BCP. Ueno no longer operates as a normal bank: intervenors appointed by the Superintendency of Banks take over management, take stock of what the bank owns (assets) and owes (liabilities), and wind the institution down in an orderly way.

For customers, this means:

  • Deposits: people with money at Ueno are paid by the Deposit Guarantee Fund up to the legal limit explained below. Amounts above that limit depend on what is recovered when the bank’s assets are liquidated, with no guaranteed amount or date.
  • Debts: loans and cards with Ueno are not forgiven. For the advance, only debts already overdue are offset against deposits. Installments not yet due cannot be deducted early, but they are still owed.
  • Account: do not keep using the Ueno account as your main account. Open an account at another institution and move your salary, payments, and alias there.

What has been confirmed for Ueno depositors

The Deposit Guarantee Fund covers up to 75 minimum monthly wages, currently ₲ 228,300,000, per individual or legal entity at each financial institution. Deposits in all Ueno accounts held by the same customer are combined when applying the limit.

Law 7745, enacted on November 4, 2026, created an advance of up to 40 minimum monthly wages, ₲ 121,760,000 per depositor, deducted from the final guarantee. This cap superseded the initial payment of up to ₲ 10,000,000 announced on November 3.

Before payment, overdue debts to Ueno are offset against deposits. If the net balance is below the cap, you receive that balance; with no balance in your favor, there is no advance. People related to the bank and anyone excluded from coverage are not entitled to it, and anyone paid in error must return the money.

The rest of the guarantee, up to 75 minimum wages, has no confirmed date in the sources consulted. The sources also do not detail deposits in dollars. Check these points on the BCP website.

Payment groups: who is included

The BCP began payments on November 5, in stages. Its official announcement that day limited the first group to depositors with up to ₲ 10,000,000, no debts to Ueno and an active account at another Paraguayan bank or finance company. All three conditions are required.

According to an ABC Color report dated November 7, the BCP started a second group for demand deposits above ₲ 10,000,000 and up to ₲ 121,760,000, with no Ueno debts and another active bank account. The ₲ 121,760,000 figure is an advance cap, not an immediate payment promise. There is no confirmed individual schedule for subsequent groups.

How to receive the advance

  1. Check directly: visit the official BCP payment page without waiting for an email; information is released progressively for each group.
  2. Stay safe: type the official address into your browser and follow the BCP guidance.
  3. With an account at another bank or finance company: the money will be deposited in the account with the highest available balance.
  4. With no other account: the BCP provided for a new savings account, but depositors without another active account are not in the first two announced groups and should await further official guidance.

The BCP initially announced a general timeframe of 24 hours to start and up to five business days for the advance. How this applies to later groups is not confirmed, and no individual payment calendar has been announced. Legaliza Paraguay does not process these payments or guarantee dates or amounts.

Do not pay intermediaries, disclose passwords or codes, or trust messages promising early release of funds. A sender can be forged: do not click links you receive, and check the information on the BCP website.

Information updated on November 7, 2026 using the BCP official November 5 announcement and ABC Color’s November 7 report on the second group. The situation is changing quickly: the BCP website is the official source.

Ueno payment aliases were released

On November 4, 2026, the BCP announced that aliases linked to Ueno in Paraguay’s Instant Payment System (SIP) had been released. These may include a cédula number, RUC, phone number, or email address.

A person who already has or opens an account at another institution can register one of those aliases again. Use only the new bank’s official app or channel.

Banks offering digital account signup in Paraguay

This list is not investment advice and does not guarantee account opening. It contains banks whose official websites describe a digital signup flow for individuals. Each bank decides approval, limits, and final documentation.

Solar Banco

Solar Banco describes account opening through its app: choose “Quiero crear mi cuenta,” enter your details, submit a selfie with your cédula, and complete validation. The advertised product is a basic account with a limit of up to three minimum wages and no minimum balance requirement.

Banco Familiar

Banco Familiar offers Cuenta Digital signup through its app. Its page states a minimum age of 18, residence in Paraguay, and a valid cédula, with no opening or maintenance fee for this product.

Itaú Paraguay

Itaú’s Cuenta Light is requested through the Itaú PY app. The published flow requires a valid Paraguayan cédula and a selfie. The account has a monthly limit of three minimum wages; other products may require income documents and further review.

Sudameris

Sudameris offers Cuenta Digital to individuals aged 18 or older with a valid Paraguayan cédula and a selfie. Signup starts in the bank’s app.

Banco Continental

Continental says its Cuenta Digital can be opened through Contimóvil, including from abroad. Its official guidance requires a valid Paraguayan cédula and a Paraguayan phone line able to receive the verification SMS.

Can a foreigner without a cédula open an account online?

The digital flows above are published for customers with a valid Paraguayan identity card. A residence card, passport, or Brazilian ID does not automatically replace this requirement.

Someone without a cédula should ask the bank about another product or in-person service. Completing a form does not mean approval, and Legaliza Paraguay does not guarantee account opening, timing, limits, or card availability.

Checklist for moving banking activity

  1. Keep Ueno statements, contracts, and receipts.
  2. Follow instructions only on the BCP website.
  3. Compare limits, fees, currencies, and support.
  4. Open an account only through the official website or app.
  5. Register the alias again after the account is enabled.
  6. Update salary payments, collections, automatic debits, and contacts who send transfers.
  7. Never disclose a password, token, SMS code, or remote access to your phone.

How we can help

Legaliza Paraguay can provide guidance on documents commonly related to account opening, including residence, cédula, and RUC. The bank alone makes the opening decision. Our team does not collect passwords, operate a customer’s account, or promise approval.

Know another bank with online signup?

If you know another bank in Paraguay that lets you open an account through its app or website, tell us. After checking the bank’s official page, we will add the link to this article to help other readers. Send your suggestion on WhatsApp or by email to contato@legalizaparaguay.com.

Want to know which path fits your case?

Tell us your goal on WhatsApp. The team points to the route and the documents for your case and presents the quote before any contract.

Official fees are separate and paid by the client. This guidance does not decide the application and does not promise approval or a timeline.

Frequently asked questions

Did Ueno Bank fail?

The official term used by Banco Central del Paraguay is resolution process, under Law 2,334/2003. In practice, it means the bank is being liquidated and closed: Ueno no longer operates normally, intervenors take over management, and depositors are paid by the Deposit Guarantee Fund up to the legal limit.

How much does the Deposit Guarantee Fund cover?

According to the BCP, current maximum coverage is ₲ 228,300,000 per individual or legal entity at each institution. All accounts held by the same customer at Ueno are considered together.

How much will the advance payment be?

₲ 121,760,000 is the advance cap, not an immediate payment for everyone. The first group covered deposits of up to ₲ 10 million, with no Ueno debts and another active bank account. A second group was reported on November 7 for demand deposits above ₲ 10 million and up to ₲ 121.76 million, subject to the same conditions. Others should follow BCP announcements.

How do I find out where I will be paid?

Check bcp.gov.py/web/institucional/fgd-pagos directly; you do not need to wait for an email. The BCP releases information for each payment group progressively. Type the official address into your browser, and never share passwords.

Can I reuse my phone number or RUC as an alias at another bank?

Yes. On November 4, 2026, the BCP said Ueno-linked aliases had been released in the instant payment system and could be linked to another existing or new account.

Official sources

Informational content, not legal advice. The decision on each application always belongs to the public authority or the bank.

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